Caroline O’Connor was named President of Business in November 2022, having joined the organization in October 2017 as Senior Vice President and Chief of Staff before serving three years as Chief Operating Officer.

Ms. O’Connor oversees all business operations for the club, including analytics and strategy, sales, partnerships, marketing, human resources, finance, legal, communications, community outreach, technology, security, ballpark facilities and special projects. She leads the Marlins’ business organization with a focus on driving innovation, strengthening revenue streams and building a sustainable model for long-term success.

Under Ms. O’Connor’s leadership, the Marlins have developed strategic initiatives to increase revenue streams and exposure to Marlins baseball and the loanDepot park experience. Attendance at loanDepot park has continuously increased, through a combination of season-ticket member base growth and innovative single-game ticket offers. With a dedicated commitment to delivering a fan-first experience, the Marlins announced Miami Live! coming this year. Done in partnership with The Cordish Companies, the market leader in sports-anchored, mixed-use developments, Miami Live! will add to the elevated fan experience and create a vibrant year-round gathering destination aimed at fostering community gathering.

Ms. O’Connor has also played a central role in positioning loanDepot park as a global events destination. In 2026, World Baseball Classic returned to loanDepot park, which remains the first-ever and only venue to host all three rounds, including the championship game. Additionally, the ballpark recently served as host to the 2026 NHL Winter Classic and the GEICO Miami Invitational, the first-ever professional tennis exhibition in ballpark history featuring then World No. 1 Carlos Alcaraz, in 2025. loanDepot park became the first Major League Baseball venue to host the Caribbean Series (Serie del Caribe) in February 2024, which saw nearly 350,000 fans attend, marking a new tournament record.

Beyond events and revenue growth, Ms. O’Connor has prioritized investment in technology and infrastructure to enhance both front office operations and the fan experience. She has also emphasized community impact through youth-focused initiatives, including the Marlins Youth Academy at Babcock Park, which opened in 2023, and the club’s Tee Ball program, which has more than doubled in participation
since its launch in 2019.

Ms. O’Connor sits on the Board of Directors of the Florida Council of 100, Florida Sports Foundation, Greater Miami Convention and Visitors Bureau, Greater Miami Chamber of Commerce, Miami-Dade College Foundation, Jackson Health Foundation, Orange Bowl Committee, Parks Foundation of Miami-Dade County and United Way of Miami-Dade. She has been recognized as a 2023 Sports Business
Journal Game Changer and an Influential Businesswoman by the South Florida Business Journal in 2021.

Prior to joining the Marlins, Ms. O’Connor spent five years as Managing Director at Morgan Stanley and six years as Director at UBS Investment Bank. She graduated from Rutgers University and received her Master of Business Administration in Finance from New York University Stern School of Business.